Contact Us

BEFORE you contact us, here are some answers to common questions :)


When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?

It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

7-30 Days

What is the exchange/return policy?

We value our customer experience. If you have any problems with our products, we will gladly fully refund you.

 

For any questions regarding our products or for assistance with your order, please email support@prosurvivalgear.shop and you should receive a response within one business day. If you are emailing about your order, please include the order number or the email/phone number used at checkout in your message.

We look forward to assisting you!